Overview
Beauty Advisor – Marina Mall Abu Dhabi Jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates at CHANEL
Title: Beauty Advisor – Marina Mall Abu Dhabi
Company: CHANEL
Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Position based in Marina Mall, Abu Dhabi
Your role @ Chanel:
Reporting to the Boutique Manager, you will be part of the sales team within our Beauty Boutique (make-up, fragrances and skin-care), and you will contribute to creating a loyal client database by ensuring a unique and memorable experience is given to each client.
Your main responsibilities are:
To embody Chanel values and DNA:
Share solid knowledge of the brand, its heritage and know-how with clients as well as the team
Co-create stories with and for clients, share the brand culture and blend it with the clients’ personal story
Constantly follow latest Beauty trends and be pro-active in self-learning
Be a brand ambassador by respecting our grooming guidelines at all times
To surpass client
expectations:
Create a tailor-made experience, offer personalized solutions and ensure excellence in client service in accordance with Chanel’s rituals and standards
Ensure clients are welcomed in the expected manner in order to create a strong relationship with them and ensure brand loyalty
Develop cross-selling among all categories in the boutique
Handle client complaints and requests effectively and according to guidelines
Build your own client database and consistently focus on clienteling alongside your Manager
Actively participate in beauty events and workshops organized for clients
Boutique
operation:
Ensure the Boutique is perfectly well maintained in respect to the VM guidelines
Understand and participate in the operation of the Boutique and provide your Manager with appropriate reports
Collaborate with others and contribute to building the success of the Boutique by achieving sales targets and KPIs
What you will bring:
You are passionate about make-up and beauty overall and have a strong understanding of excellent client experience. You have strong interpersonal and communication skills, alongside a great sense of initiative and a intercultural approach.
Requirements:
You are a Beauty Advisor with at least 5 years of experience within a high-end or Luxury Retail environment.
Fluency in English is a must, Arabic or Russian a plus.
