Overview
Banquet & Events Sales specialist Jobs in الرياض at Ewaa Hotels
Banquet & Events Sales Specialist
Location: Riyadh, Saudi Arabia
Department: Sales & Events
Employment Type: Full-Time
Job Summary
We are looking for a dynamic and results-oriented Banquet & Events Sales Specialist to join our team in Riyadh.
The role will be primarily responsible for selling and booking banquet halls and event venues, including weddings, engagements, corporate events, meetings, conferences, graduations, celebrations, and other social events.
The successful candidate will manage customer inquiries, conduct hall tours, prepare quotations, follow up with leads, close bookings, and maintain strong relationships with clients to maximize hall occupancy and revenue.
Key Responsibilities
- Manage and respond to all banquet hall and event booking inquiries through phone, WhatsApp, social media, walk-ins, and other channels.
- Promote and sell banquet halls, event spaces, packages, and related services.
- Conduct professional hall tours and site visits for prospective clients.
- Understand customer requirements and recommend the most suitable hall, package, and event setup.
- Prepare quotations, proposals, and packages based on customer requirements.
- Follow up with prospective clients and convert inquiries into confirmed bookings.
- Handle negotiations and close sales within approved pricing and company policies.
- Manage the complete reservation process from initial inquiry to booking confirmation.
- Maintain accurate and updated records of hall availability, reservations, tentative bookings, confirmed bookings, and cancellations.
- Follow up on deposits and payments required to secure bookings.
- Coordinate with Banquet, Operations, F&B, Finance, and other departments to ensure all client requirements are properly arranged.
- Develop relationships with wedding planners, event organizers, corporate clients, agencies, and repeat customers.
- Identify new business opportunities to increase hall bookings and revenue.
- Monitor competitors, market pricing, packages, and promotional activities.
- Achieve monthly and annual hall sales and booking targets.
- Prepare daily and monthly reports covering inquiries, bookings, conversion rates, cancellations, and revenue.
- Maintain excellent customer service throughout the entire booking and event process.
- Follow up after events to obtain customer feedback and generate repeat business and referrals.
Requirements
- Bachelor’s degree in Hospitality, Business Administration, Marketing, or a related field is preferred.
- 2–4 years of relevant experience in Banquet Sales, Events Sales, Hall Sales, Venue Sales, or Hall Reservations.
- Proven experience specifically in selling and booking banquet halls or event venues.
- Strong knowledge of the Riyadh events, weddings, and corporate functions market.
- Excellent sales, negotiation, communication, and customer relationship skills.
- Strong ability to follow up on leads and convert inquiries into confirmed bookings.
- Target-driven with a proven ability to achieve sales and revenue targets.
- Professional appearance and excellent presentation skills.
- Fluent Arabic is preferred, with good English communication skills.
- Good knowledge of Microsoft Office and CRM/reservation systems.
Key Skills
Banquet Hall Sales | Hall Reservations | Event Sales | Customer Relationship Management | Lead Conversion | Negotiation | Site Visits | Quotations & Proposals | Event Coordination | Revenue Generation
KPIs
- Monthly hall booking targets.
- Hall occupancy rate.
- Sales revenue generated from hall bookings.
- Inquiry-to-booking conversion rate.
- Average booking value.
- Number of new clients and corporate accounts.
- Repeat bookings and customer retention.
- Customer satisfaction.
Pay: ﷼4,500.00 – ﷼6,000.00 per month
Experience:
- Banquet Hall Sales: 1 year (Preferred)
Work Location: In person
Title: Banquet & Events Sales specialist
Company: Ewaa Hotels
Location: الرياض
