Overview
Automotive Service Advisor Jobs in Dubai at Metro Auto Maint. Workshop
Key Responsibilities:
- Greet customers and understand their vehicle service needs.
- Record complaints and vehicle symptoms accurately on the job card.
- Explain service options, cost estimates, and timeframes clearly to customers.
- Coordinate with technicians to ensure proper diagnosis and timely repairs.
- Keep customers updated on the status of their vehicle.
- Perform final inspection and ensure job completion before vehicle delivery.
- Promote additional services and maintenance packages where appropriate.
- Handle customer queries, complaints, and escalate unresolved issues.
- Maintain up-to-date knowledge of automotive technologies and brand-specific service protocols.
- Ensure proper documentation and adherence to company policies.
Key Skills and Qualifications:
- Minimum 3–7 years of experience in a similar role in the automotive industry.
- Proficiency with computer diagnosing tools(Autel, Launch, etc )
- Strong communication and customer handling skills.
- Knowledge of vehicle systems, maintenance, and repair processes.
- Ability to handle pressure and multitask efficiently.
- Diploma or degree in Automobile Engineering or related field preferred.
Job Types: Full-time, Permanent
Pay: AED2,500.00 – AED7,000.00 per month
License/Certification:
- U.A.E Driving license (Preferred)
Work Location: In person
Title: Automotive Service Advisor
Company: Metro Auto Maint. Workshop
Location: Dubai
