Overview
Associate Manager FM Operations Jobs in Doha, Qatar at Standard Chartered
To Ensure clear all QFMA and CISI Exams to become approved individual by QFMA since it is a regulated role.
Carry out Account Maintenance, Settlements, Corporate Actions and Fund Services activities in line with laid down procedures and all regulatory requirements.
Provide quality client service, respond to client queries promptly.
Ensure accuracy and completeness of Account Maintenance, Settlement, Corporate Action processing and Fund Services.
Carry out Funds onboarding related matters and initial launch of the Funds by the Client and support in all the activities to cover Fund Accounting, Transfer Agency, and Compliance Monitoring.
Key Responsibilities
Ensure processes performed either onshore or offshore meet the minimum standards and meet or exceed client expectations/ SLA’s.
Assist the Country Head of FMO to provide governance over the service provided by outsource partners and take ultimate responsibility for the level of service provided.
Work closely with other colleagues and stakeholders to ensure that the services delivered by various operational platforms are of top quality and that client needs are being attended to according to our service level agreements.
Ensure that key business practices and service delivery processes are conducted in compliance with Group and country regulatory guidelines and that risks are identified and managed.
Business
Manage day-to-day operations to align to the business strategy and priorities, monitoring service management and operational risk.
Drive end-to-end assigned activities in line with established service standards.
Drive cost and processing efficiency in the delivery of services by taking initiatives and share A3s for efficiencies.
Ensure compliance with all Group and Country policies, Code of Conduct and consistency in execution, and to ensure that statutory regulations and laws as a corporate body are met and satisfied.
Manage Risk effectively, including identification,communicationand remediation of risks to the relevant forums.
Processes
Ensure all settlement for the day has been completed and follow-up with GBS team for any issues.
Corporate Actions both voluntary and involuntary, follow-up, execution and reporting.
Process all transactions in Qatar Exchange in a timely and accurate manner as per requirements.
Manage failed trades to avoid losses through buy-ins and ensure clients’ funding are received as per instructions in a timely and accurate manner.
Perform timely reporting to Treasury for all FX and positions.
Strictly follow the Operating Procedures and other exchange control manual for areas relating Operations.
Handle additional assignments in the unit given by the line manager.
Assist the Manager in preparation of required reporting.
As a Back-up Support
Ensure NAV accuracy and completeness for funds onboarded by Securities Services.
Timely response to Fund Managers over NAV reconciliation and subscription/redemption related issues.
Handle subscription/redemption applications received from Fund Manager/Distributor/investors.
Process all transactions on behalf of the fund as agreed with Client.
Ensure monitoring Compliance Report for any breaches and report according to the laid down procedure.
People & Talent
Ensure the provision of ongoingtraining and development; ensure suitably skilled and qualified for their roles to mitigate any risks.
Participate and contribute to the effectiv…
Title: Associate Manager FM Operations
Company: Standard Chartered
Location: Doha, Qatar
Category: Finance & Banking, Management
