Associate Manager, Customer Facing Supply Chain

POSITION SNAPSHOT

POSITION SUMMARY

Drive innovative and sustainable supply chain solutions, to accelerate commercial success for Nestle and the Customer, that deliver a distinct competitive advantage relative to their key industry rivals by optimizing cost to serve and maximizing product availability- To manage the SC day to day operations within the customer.

A DAY IN THE LIFE …

• Drive cross functional alignment: – In partnership with Sales and SC, define and lead common customer strategy. – Be the coordinator of cross-functional teams from concept creation to final delivery.

• Be a Supply Chain ambassador under the leadership of the under Cluster Supply Chain, for Nestle and the customer: – Drive success of On Shelf Availability, On Shelf Freshness and Distributor Stock Availability- Highlight the business opportunities for both Nestle and the customer, in creating competitive gaps through supply chain value creation

• Build relationship and Trust with the Customer: – Maintain the contacts with the customer either by being based in, or in remote (telcos, spot visits), with or without access to the Customer’s systems- Gain insight into Customer’s operations

• Ensure availability of products by ensuring a Perfect Order Cycle with the customer.

• Monitor KPIs that supports Perfect Order Cycle and provides analysis- Solve root causes of failures throughout the O2C E2E process with the customer-

• Develop joint projects and activities to Close the GAP (Inventory replenishment, NNF reduction, master data etc..)

What will make you successful…

• Worked 5 years across Sales and Supply Chain, including Customer Service
• Has successfully led projects and initiatives that require a commercial and supply chain understanding and knowledge
• Having worked in the trade is a plus