Overview
Associate Director – Technology PMO & Demand Management; DEL Jobs in Riyadh, Saudi Arabia at Qiddiya | القدية
Position: Associate Director – City Technology PMO & Demand Management (DEL 3)
Lead the City Technology Project Management Office (PMO) responsible for portfolio governance, delivery assurance, demand intake, stage‑gate control, and operational readiness across all IT and OT technology towers within QIC City Technology.
This role ensures that City Technology programs and vendors deliver technology solutions in a controlled, auditable manner, and that all deliverables meet defined governance requirements for readiness, documentation, cybersecurity gating, and transition into technology L2/L3 support.
The PMO acts as the control tower for all City Technology projects transitioning into run‑state operations.
Reporting Line
Reports to: Director — Technology Governance, Architecture, Budget, ITSM Standards & PMO
Direct Reports
Direct Reports: PMO Managers, Project Governance Leads, Reporting & Controls Analysts
Role Scope (City Technology Only)
In scope delivery and handover domains, including, but not limited to:
- City Business Applications
- City Platforms (integration/IoT/data)
- City OT & Smart Systems technology
- City Physical Security technology
- City ICT infrastructure and data centers including City IT/OT Security
Key Responsibilities
- Delivery & Handover Governance Framework (City Technology)
- Implement and maintain Delivery & Handover Governance standards for City Technology programs, including:
- reporting templates and cadence
- stage‑gate criteria
- RAID log standards
- dependency tracking rules
- baseline control requirements (scope/schedule/cost)
- Ensure all delivery teams and vendors comply with governance controls
- Integrated Program Controls
- Maintain an integrated view of City Technology delivery progress across towers and suppliers
- Track delivery milestones, critical path items, and cross‑tower dependencies
- Identify schedule slippage, scope creep, and delivery risk early and elevate through governance forums
- Stage Gates & Assurance (Delivery‑to‑Run)
- Govern and enforce delivery stage gates, including:
- Design completion readiness (as required by TDAs)
- Testing and commissioning evidence
- Documentation and as‑built readiness
- Operational readiness evidence for transition into technology support
- Ensure no system progresses through gates without evidence and sign‑offs
Delivery Reporting & Executive Packs
- Produce standardized delivery reporting packs, including:
- Schedule health (RAG)
- Delivery risk exposure
- Dependency hotspots
- Milestone achievement
- Vendor delivery performance indicators
- Readiness risks for transition to technology support
- Ensure reporting is auditable and consistent across towers
- Vendor Delivery & Handover Governance Support (non‑commercial)
- Ensure vendors comply with City Technology Delivery & Handover Governance requirements, including:
- Reporting cadence
- Evidence packs
- Stage‑gate readiness
- Documentation standards
- Provide delivery performance evidence to:
- Commercials/Vendor Management function (for contract governance)
- City Technology leadership (for escalation)
- Alignment to Governance, Architecture, and Cybersecurity
- Ensure delivery programs comply with:
- Corporate technology governance processes (where applicable)
- City Technology governance and architecture standards
- Design authority requirements (IT/OT/physical security/platforms/data)
- Cybersecurity gating requirements
- Track and report exceptions and required waivers through the correct forums
Internal Interfaces
- Director — City Technology Governance & Architecture
- Tower Directors (Apps / OT / Physical Security / Platforms / Infrastructure / Cybersecurity)
- City ITSM governance and assurance function
- Director — City Technology Operations (City) (for transition readiness alignment only)
- Finance / budgeting governance stakeholders
External Interfaces
- Systems Integrators
- Delivery contractors
- OEMs providing commissioning and handover support
- Managed service providers supporting transition planning
Success Measures (KPIs)
- % of City Technology programs compliant with Delivery & Handover Governance reporting cadence
- Stage‑gate compliance rate (% passing with complete evidence)
- % of projects with maintained baseline (scope/schedule/cost)
- Delivery risk closure rate (RAID actions completed on time)
- Number of uncontrolled scope changes / late change requests
- Reduction in “handover defects” (missing…
Title: Associate Director – Technology PMO & Demand Management; DEL
Company: Qiddiya | القدية
Location: Riyadh, Saudi Arabia
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