Overview
Assistant Store Manager | Retail | ACE | Qatar Jobs in Doha, Doha, Qatar at Al-Futtaim
Title: Assistant Store Manager | Retail | ACE | Qatar
Company: Al-Futtaim
Location: Doha, Doha, Qatar
Job Requisition ID:166242
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role:To Assist the line manager in the effective running of the store by taking responsibility for overseeing the staff to ensure the all tasks are completed effectively and efficiently, to train and develop staff and substitute for the line manager in store operational duties when required. To maintain a high standard of customer service and lead by example
What you will do: -Description of Accountability:
Provide high levels of customer service
Store Operations – Assist the store manager with day to day operations
Ability to handle the store, in the absence of the line manager, take responsibility for opening and closing the store and following procedures for such. Ability to manage big team. Take responsibility for ticketing and pricing following company policy which requires full ticketing for each item. Knowledge of commerciality and understanding all KPIs
POS Operation – to be able to train new employees of the Point of Sale
Excellent Product Knowledge
To be aware about the products being sold in the store, to training new employees, to ensure increased revenue through add on sales and by correctly identifying the products required by the customer to complete projects.
Receiving deliveries
Ability to follow procedure, to supervise the process, ensure accurate processes are in place. Detailed follow up when investigating discrepancies
In store Administration procedures relating to cash handling
Full knowledge of the process, adherence to policies, high level of accuracy when dealing with cash and banking activities
To actively participate in other events to drive sales and improve the operations of the business (inc : Store Stock take, new store openings, promotional activities etc)
Required Skills to be successful:
Strong understanding of Hardware and electronics.
Planning and coordination
Strong communication
Able to communicate clearly and compassionately with the team and other areas of the business.
Project Management Skills
What equips you for the role:
Bachelor’s degree with 3 + years either in a retail environment or previous supervisory role in a service industry
Must have the ability to create an environment where Al Futtaim behaviours are exhibited at all levels.
Customer Focus
Individual Accountability
Continuous Improvement
Personal Leadership
Teamwork
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
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