Overview
Assistant Manager Operations – tMart Jobs in Doha, Qatar at talabat
Company Description
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harnessinnovativetechnology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
At talabat, we foster aninnovativeenvironment where our talabaty employees can strive to create apositive impactacross the region through the use of our platform. Here at talabat, we’re all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We genuinely love giving back and that’s why we’ve teamed up with 35+ charities & NGOs in the region to make it happen.
Job Description
Role Summary
We’re looking for an Assistant Operations Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 20-minute delivery of groceries at hypermarket prices.
Qualifications
What’s On Your Plate?
Supporting the operations manager with full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related, deep-dives and special projects).
Monitoring supervisors by ensuring they are accurately following theinventory managementprocesses, policies and proper execution ofinventory management(stock-in and stock-out).
Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged or poor freshfood quality; close to expiry).
Trackingorder fulfillment, KPI, and staff availability based on the operational demands at all times.
Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing teams as and when required.
Problem solves or escalate property management issues with necessary stakeholders.
Fully competent on Microsoft office and other store staff tools.
Expense Control:
Support and advise on potential ways to reduce expenses without jeopardising operational efficiency.
Monitoring and supervising productivity, work standards and development of stores through weekly, monthly performance reviews and other initiatives. Monitor on ground issues and escalate any major performance issues to department manager with proposed solution and action plan.
Stakeholder management and solution orientated.
Support with improving the financial and operational performance of the operation.
Execute action plans prepared by the department manager to address weak areas in need of improvement.
Support with training and developmental programs for staff and support including but not limited to: helping POPS with any of the staff engagement requirements, training session with the support of POPS, training sessions for new system updates if needed, training and briefing sessions for special projects and pilots.
Reviewing and monitoring proper implementation and learning ways of how it can be improved i.emerchandisingand space planning guidelines in stores.
Monitoring product range availability according to selected store product range and report/liase with commercial team.
Conduct regular store visi…
Title: Assistant Manager Operations – tMart
Company: talabat
Location: Doha, Qatar
Category: Management, Retail
