Overview
Assistant Manager E-Channels Services Business Analysis/Qatarization Jobs in Doha, Qatar at Ateca Consulting
Join a leading financial institution in Doha as an Assistant Manager E-Channels Services Business Analysis (Qatarization), where you’ll drive efficient information systems to support strategic goals and deliver a seamless, high-quality customer experience.
Key Responsibilities
Financial and Strategic Support
Enhance and optimize information systems to align with the institution’s goals.
Conduct cost-benefit and ROI analyses to inform system implementation decisions.
Implement KPIs and industry best practices to boost productivity, minimize costs, and enhance system value.
Customer Engagement
Collaborate with business units to address their systems requirements and ensure satisfaction.
Improve turn-around time and enhance service delivery in line with internal SLAs.
Provide accurate, timely information for audits, compliance, financial control, and risk management needs.
Systems and Process Management
Lead a team of analysts, fosteringskill developmentand promoting best practices.
Oversee system administration, ensuring systems operate efficiently and meet user requirements.
Enhance compatibility and information-sharing through effective systems design and troubleshooting.
Coordinate with management on system expansion, modifications, and application feasibility.
Continuous Improvement
Driveinnovationand process improvements within the business analytics domain.
Standardize application development processes and ensurequality assurancein line with lifecycle tools.
Test, monitor, and maintain software and hardware to enhance workflows and increase system effectiveness.
Learning & Development
Provide training for staff and end-users on computer systems and applications.
Promoteskill developmentand seek outprofessional growthopportunities within the team.
Remain updated on industry developments to incorporate advancements into business practices.
Compliance & Risk Management
Adhere to all regulatory and compliance requirements, including AML, CTF, Data Protection, and Conduct Risk policies.
Participate in risk management through regular reporting and compliance with the institution’s risk framework.
Complete all required training and maintain qualifications to ensure competency.
Confidentiality & Professionalism
Uphold strict confidentiality for all client and internal information.
Adhere to data protection standards to safeguard sensitive information.
Demonstrate the highest standards ofprofessionalism, supporting the institution’s marketleadership.
Qualifications
Bachelor’s degree in Marketing, Finance, Accounting, Business Administration, IT, or a related field.
Minimum of 6 years in financial services with expertise in web/mobile application development and electronic channel tools.
Skills
Proficiency in programming languages, development tools, and Agile methodology.
Strong analytical and troubleshooting abilities; adept atchange managementand digital banking.
Excellent verbal and writtencommunicationin English and Arabic.
Familiarity with tools like JIRA, Enterprise Architect, and business analysis methodologies.
Job Types: Full-time, Permanent
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Title: Assistant Manager E-Channels Services Business Analysis/Qatarization
Company: Ateca Consulting
Location: Doha, Qatar
Category: IT/Tech, Finance & Banking
