Overview
Assistant Manager – CAFM and Administration Jobs in Ras al-Khaimah, United Arab Emirates at Wynn Al Marjan Island
Title: Assistant Manager – CAFM and Administration
Company: Wynn Al Marjan Island
Location: Ras al-Khaimah, United Arab Emirates
General Purpose
We are seeking a detail-oriented Assistant Manager – CAFM and Administration to support the strategic and operational functions of the Facilities and Engineering department. This role is pivotal in overseeing the day-to-day governance of the CAFM system (Maximo), supporting analytics and reporting, coordinating the permit-to-work process, and managing administrative workflows across engineering operations. The ideal candidate brings strong digital fluency, proactive communication, and the ability to lead service desk functions in a fast-paced hospitality environment.
Daily Operations
Manage the administration and enhancement of the Maximo CAFM platform, ensuring system reliability, data integrity, and continuous improvement.
Monitor and analyze CAFM reports to forecast staffing needs, backlog trends, and SLA performance.
Oversee the helpdesk and permit-to-work system, ensuring timely coordination with engineering, security, and HSE teams.
Train internal departments on system use and maintain up-to-date user documentation.
Administer document control, filing protocols, and change request processes for all maintenance-related communications.
Serve as the acting CAFM lead in the absence of the CAFM & Planning Manager, ensuring continuity of operations and reporting.
Company And Department Responsibilities
Ensure strict adherence to confidentiality, especially regarding maintenance data, contractor records, and internal reporting.
Support an inclusive, multicultural team environment through clear communication and respectful engagement.
Uphold company and departmental policies, health and safety standards, and quality control measures.
Competencies and Requirements
Experience
Minimum 5 years in CAFM system administration, ideally within facilities, engineering, or operations environments.
Proven experience managing Maximo or other enterprise-level FM platforms.
Education
Secondary school diploma required; further technical or administrative certifications preferred.
Language Skills
Fluent in written and spoken English; other additional languages a plus.
Technology Skills
Proficient in Maximo, MS Office (Excel, Word, PowerPoint), Microsoft Project, SAP, and Visual Basic.
Familiarity with PTW workflows and FM analytics dashboards is an advantage.
Personal Qualities
High attention to detail and accuracy.
Confident working independently and under pressure.
Flexible, service-oriented, and solution-focused approach.