Overview

Assistant Manager Jobs in Riyadh, Saudi Arabia at Taj HR

TajHR is seeking a highly capable Assistant Manager. The ideal candidate will have strong leadership skills, the ability to multitask, and a proactive approach to problem‑solving. This role offers the opportunity to develop strategic initiatives and contribute to the growth of the organization.

Assistant Manager Performance Measures

  • Convert 1 in 6 Office enquiries (work toward staking Office enquiries)
  • Convert 1 in 2 Virtual Office & Coworking enquiries
  • Office, Virtual Office & Coworking client churn not to exceed 60%
  • Increase Virtual Office package count by 20% per year
  • Increase revenue month‑on‑month and year‑on‑year

Key attributes

  • Attitude: positive, enthusiastic, confident, approachable and a great smile
  • Communication skills: active listener, friendly, respectful, responsive, confident
  • Customer service focused: genuine interest to help others, subscription builder
  • Professionalism: invested in the business, well presented, career oriented
  • Leadership: leads by example, engages team members, makes business decisions, proactive
  • Management skills: time management – works to deadlines, eye for detail, solves challenges
  • Results oriented: motivated to achieve, want to win
  • Culture fit: positive energy, sticks to the system, adds value

Management position summary

  • Study ‘How to Create a Buyer’, and learn the sales process – it will help you with Virtual Office & Coworking sales.
  • Study Virtual Office & Coworking Sales Talk guides
  • Sell with enthusiasm, explaining the unique differences that make a client successful.
  • Over the phone, the aim is to sign up your Virtual Office enquiry over the phone, and to book your Office & Coworking enquiries in to tour the office.
  • Every enquiry will receive a demonstration/s of the communications and technology. Ensure you understand its power, and demonstrate technology to enquiries that tour.
  • Learn and manage the ‘Trip to Sale’ for all enquiries, and train your team to handle enquiries with priority and to the standards.
  • Walk the floor three times per day to ensure five star presentation. The demonstration office is set up to the specifications, and all Offices are presented with wow factor – it creates a buyer.
  • Confident in using the tools such as ‘Don’t Buy a Lie’, ‘Why You Need to be in, and ‘Quick Comparison’ to help you create a buyer.
  • Follow up enquiries keeping CRM/MyFloor/Wombat up to date, and driven to close sales.
  • Global IT network: A sound knowledge of all capabilities, systems, services, and network:
    Servcorp broadband, unique WiFi security, Cisco IP Phones, Call Manager, Worksmart call screen, Intercept, Least Cost Routing, Unified Communications, Onefone, Onefax.

Sales administration

  • Follow the sales templates in The Library when communicating on behalf.
  • Keep Wombat up to date with correct sales notice details, correspondence and Service Agreements uploaded.
  • Ensure Service Agreements, Client , and Credit Card details are obtained and correctly executed.

Stabilize team

  • Work with your Office, Virtual Office & Coworking Managers to achieve these standards.
  • Hire a great team of skilled, motivated individuals, paying salaries above the market rate, (no recruitment agencies to be used).
  • Ensure you maintain a balanced team (as per The Library standard) to service the clients and grow the business.
  • Create a positive and enjoyable work environment. You achieve this by walking onto your floor with a smile, positive attitude and assist your team in achieving goals rewarding with the motivation budget, and train your team to The Library guidelines.
  • Hold team meetings to motivate, educate and reward your team every six weeks. Involve your General Manager or organize a guest speaker quarterly. Distribute minutes of meetings to all team members and General Manager within 48 hours.
  • Discuss with your team the client’s business; find out what the clients need and how we can assist/help them. Train your team to exceed client’s expectations.
  • Conduct performance reviews with your team to measure skills, training, discuss goals, successes and targets. Review team Job Description and performance evaluation.

Title: Assistant Manager

Company: Taj HR

Location: Riyadh, Saudi Arabia

Category:

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