Overview
Assistant Guest Relations Manager Jobs in Doha, Qatar at Anantara
In this role, you will be responsible for ensuring exceptional guest experiences and supporting the Guest Relations team in daily operations.
Assist in managing guest inquiries, requests, and complaints in a timely and professional manner
Support the Front desk team in coordinating guest services and activities
Oversee check-in and check-out processes, ensuring smooth and efficient operations
Collaborate with other departments to fulfill guest needs and resolve issues
Train and mentor guest relations staff to maintain high service standards
Assist in creating and implementing guest satisfaction initiatives
Monitor and analyze guest feedback to identify areas for improvement
Participate in special events and VIP guest arrangements
Ensure compliance with hotel policies and local regulations
Assist in managing the guest relations budget and resources
Qualifications
College diploma in hotel management or related field
Previous experience in Front Office or Guest Services
Experience with Front Office Systems
Good English skills, both written and spoken and Russian is a plus
Assistant Manager
• Doha, Doha Municipality, Qatar
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Title: Assistant Guest Relations Manager
Company: Anantara
Location: Doha, Qatar
Category: Hospitality / Hotel / Catering (Event Manager / Planner, Guest Services, Hospitality & Tourism)
