Overview
Assistant Credit Manager Jobs in Doha, Qatar at IHG Hotels & Resorts
Title: Assistant Credit Manager
Company: IHG Hotels & Resorts
Location: Doha, Qatar
Your day to day
- Setting and regularly reviewing credit limits for both in-house guests and City Ledger balances.
- Checking updated remarks given by Front Office staff and following up any discrepancies with Front Office Manager.
- Following up on the collection of Returned Cheques, Credit Cards Charge Back; Skipper Accounts.
- Reconciling accounts receivable trial balances with the general ledger accounts each month and to ensure accurate ageing.
- Ensuring maintain supporting documents of all advance deposits.
- Handling clients' queries promptly, professionally and efficiently.
- Ensuring check room rates charged to travel agents are in accordance with the contract.
- Checking if the bills are attached with proper covering details e.g. authority letter, vouchers, or any other relevant documents supporting the charges before dispatching to customer.
- Delivering invoices and ensuring that the person concerned is in receipt of the same.
- Analyzing trends in Accounts Receivable balances or significant changes in payment pattern and to recap major collection problems for the monthly credit meetings.
- Conducts credit investigations, so that an intelligent appraisal of customer’s worth, character and ability to pay may be ascertained to justify extension of credit.
- Responsible for maintaining the debitor's ledger; Regular review of the aged trail balance, Collection calls, Identifying and following upon doubtful accounts.
- Reconcile all credit card charges.
- Ensure credit applications for all new accounts are completed and approved.
- Post all payments received daily.
- Clear city ledger accounts at month-end.
- Resolve all account queries.
- Schedule and chair the monthly credit meetings.
- Track advance deposits.
- Review the high balance report daily and follow upon any problems or doubtful accounts.
- Daily review Accounts Receivable ledger, monitor incoming cheques.
- Attend rundown meetings and advise on account set-up or any necessary payment plans.
- Initiate collection action for overdue accounts and prepares for legal action those accounts necessary.
- Reply to customer queries and send copies of accounts
- Reconciliation's and rebates.
- Liaise with Credit Card Companies
- Follow up collections of accounts receivable regularly in a firm but diplomatic manner, calculated to produce results and at the same time maintain good relations with the customers.
- Recommends write – off of un-collectable accounts with supporting document of legal correspondence or notification from right sources.
- Reports immediately any unfavorable information received affecting a customer’s credit standing, so that appropriate actions may be taken.
- Ensure that voco® Doha West Bay Suites policies and procedures granting of credit are observed.
- Attend Monthly Credit Meeting and maintains updates the list of travel agents which are blacklisted and/or prepayment basis.
Complies with voco® Doha West Bay Suites Credit policy.
What We Need From You
RESPONSIBLE BUSINESS
- Assist in establishing policies and procedures relating to the area of Finance as directed by the Finance Manager.
- Make all necessary Finance decisions under the direction of the Finance Manager
- Coordinate Finance schedules with all programs including annual leaves
GENERAL
- Communicate effectively with all other departments
- Ability to work a flexible roster
- Attend meetings, training sessions and any other required meeting or training session.
- Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.
- Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.
- To take Cash Inventory by “Surprise Basis”.
- Insure that all documents must used number and consistence control daily.
- House float management and inventory on monthly basis
What We Need From You
PERSONAL CHARACTERISTIC
- Initiative.
- Enthusiasm.
- Honesty & integrity.
- Flexibility.
- Motivator and team builder.
- Commitment to professional values.
- Customer orientation.
- Ability to work long & unusual hours.
- Good knowledge of personal computing.
- General knowledge of accounting concepts.
Education
- Diploma in Accounting.
- Fluent in English oral and written.
Experience
- 3 years experience in a similar capacity; Min 5 years in accounts.
Technical
- Good understanding of correct manual handling techniques.
- Good computer literacy skills (Word, Excel, Hotel PMS).
Personal Attributes
- ‘Can do’ attitude and a high level of energy.
- Professionally groomed.
- Able to work well independently.
- Customer Service Oriented.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.