Overview
Area Manager – Operations Jobs in Muscat, Oman at Big Fish Recruitment
Area Manager – FM Operations
Location: Oman
Reporting To: Director – Operations / Business Unit Head
About the Role
We are hiring an experienced Area Manager to lead multi-site operations within a defined portfolio. This role is suited for a hands-on leader with strong operational control, client management, and financial oversight, capable of driving performance, service excellence, and growth across multiple contracts.
Key Responsibilities
Leadership & Team Management
• Lead, coach, and develop site teams to deliver high performance.
• Drive accountability, engagement, and a strong service culture.
• Support talent development and succession planning.
Operations Excellence
• Oversee day-to-day operations across multiple sites/contracts.
• Ensure delivery against KPIs, SLAs, and contractual obligations.
• Conduct regular site visits, audits, and performance reviews.
• Lead mobilization of new contracts and operational improvements.
Client & Stakeholder Management
• Build strong client relationships to ensure satisfaction and retention.
• Act as key point of contact for operational issues and escalations.
• Identify opportunities for additional services within existing contracts.
Growth & Commercial
• Drive revenue growth and margin improvement within the portfolio.
• Support contract negotiations and variations to ensure profitability.
• Contribute to business development and expansion initiatives.
QHSE & Compliance
• Enforce QHSE standards and promote a strong safety culture.
• Ensure full compliance with company policies and regulatory requirements.
• Lead audits, inspections, and continuous improvement initiatives.
Financial Management
• Manage area-level P&L, including labour, costs, and overheads.
• Control workforce planning, overtime, and asset utilization.
• Oversee invoicing, WIP, and receivables to support cash flow.
• Monitor budgets, costs, and financial performance.
Title: Area Manager – Operations
Company: Big Fish Recruitment
Location: Muscat, Oman
