Overview
Area Manager Jobs in Riyadh, Saudi Arabia at Patchi
Title: Area Manager
Company: Patchi
Location: Riyadh, Saudi Arabia
Job Scope:
Following all Patchi Café policies and procedures, the Area Manager is responsible for the overall performance of assigned Patchi Café Outlets. This includes ensuring consistency in customer experience, delivering high-quality Food & Beverage service, and maintaining excellent health and safety standards.
Main Duties & Responsibilities:
Manage and supervise all assigned Outlets, regularly scheduling visits, and report directly to the F&B Country Manager.
Ensure proper control measures are in place.
Review and analyze monthly results, highlight problem areas, and take appropriate action to rectify poor performances in coordination with the F&B Country Manager.
Ensure to be fully aware of current trends in the industry, share suggestions to the F&B Country Manager for the benefit of the company
Prepare/review and ratify all required paperwork, including forms, reports, and schedules in an organized and timely manner
Ensure compliance with all regulations pertaining to health, safety, and labor requirements of Patchi Café restaurants, employees, and guests
Monitor quality control procedures and evaluate food products to ensure that quality standards are consistently attained
Act as a replacement when the Outlet Manager or Assistant Outlet Manager are unavailable
Oversee the full procurement cycle for the Front-of-House operations, including purchasing, receiving, and storing in coordination with the F&B Country Manager.
Ensure that stock levels are well determined as per the set PAR levels and operational requirements
Implement cost control measures by consistently reviewing waste sheets, inventory reports, and purchase/requisition orders
Analyze variances in inventory, identify cost-saving opportunities, and take proactive steps to mitigate wastage and reduce operational expenses
Ensure that all employees are well-supervised, oriented, and motivated to deliver exceptional performance
Set clear expectations for sales targets, service standards, facility appearance, sanitation, and cleanliness, and monitor their execution, reporting progress and issues to the F&B Country Manager
Collaborate with the HR Department and line management positions to effectively hire, train, supervise, promote, and if necessary, terminate staff within the assigned Outlets
Participate actively in the recruitment process to ensure that the most qualified individuals are selected for vacancies
Ensure that all guest complaints and concerns are addressed promptly, courteously, and effectively as per Patchi Café’s standards
Ensure that all daily administrative tasks are completed effectively and in a timely manner
Conduct regular briefings, debriefings, and other meetings as necessary to foster effective communication among the Front-of-House staff as per Patchi Café’s standards
Competencies:
Leadership skills
Excellent analytical and decision-making skills
Strong interpersonal skills and an understanding of business
Ability to work independently and to take initiative
Mobility and flexibility
Demonstrated hospitable demeanor and customer service oriented
Ability to plan work schedules and assign duties
Ability to cope with stress
Knowledgeable about Food & Beverage safety and hygiene procedures, HACCP guidelines
Requirements:
Bachelor’s degree in hospitality management or accumulated years of experience and proven capability in management.
Minimum of 8 years of experience in the …