Overview
Application Support Analyst (L1 and L2) Bank Experience is Must Jobs in Abu Dhabi at Avanza Solutions
Job Title: Application Support (L1 & L2) (BANK ONLY)
Location: Abu Dhabi
Contract Duration: 12 Months
Responsibilities:
Provide L1 & L2 remote banking server support.
Configure CloudWatch alarms, Auto-scaling, and Load Balancers.
Handle incident, problem, and change management.
Oversee L1 Linux Administration & 24/7 server operations.
Create technical documentation in Confluence.
Generate RCA & bug reports using JIRA.
Perform server commissioning/decommissioning.
Work on banking applications (POS/ATM, eCommerce).
Monitor applications using tools, scripts, queries.
Deploy through Jenkins Pipeline.
Conduct team meetings, recruit, train, and document knowledge.
Design & manage cloud platform strategies.
Support CI/CD pipelines & multi-cloud solutions.
Maintain Active Directory, Splunk, Spectrum monitoring.
Deliver high-level customer service remotely.
Qualifications:
Bachelor’s in IT or related field.
3+ years in L1 & L2 support.
Expertise in AWS, Linux, JIRA, Confluence, Jenkins, Splunk.
Strong troubleshooting & stakeholder management.
Experience with financial/banking applications.
Ability to work in a 24/7 environment.
Preferred Skills:
Knowledge of multi-cloud (AWS, Azure, GCP).
Understanding of CI/CD automation.
Job Types: Full-time, Contract
Contract length: 12 months
Title: Application Support Analyst (L1 and L2) Bank Experience is Must
Company: Avanza Solutions
Location: Abu Dhabi
