Application Specialist – Spine

Overview

Application Specialist – Spine Jobs in Dubai, UAE at Zahrawi Group

Position: APPLICATION SPECIALIST – SPINE

The incumbent will be responsible to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain

customer satisfaction

with the aim of maximizing profits.

ACCOUNTABILITIES

Adhere to all Zahrawi Policies & Procedures as applicable.  Market Research:  Conduct market research to identify new potential customers. Analyze market trends to identify new products in the market and understand their advantages and disadvantages. Plan and assist with new product releases and events. Maintain technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Business Development:  Establish contact with new customers to inform them of our products, understand their needs, and how we can help them. Provide potential customers with support, information, and guidance by performing product demonstrations and gathering their feedback. Follow up with new customers after the demo session to negotiate contracts and packages. Ensure all details of the contract are compliant with our rules & regulations.

Follow up with the Procurement & Logistics team regarding sending products and ensuring timely delivery.  Marketing:  Coordinate with the Marketing Department for any new materials that need to be developed. Maintain relationships with existing customers by providing them with support, information, and guidance. Recommend new products to existing customers based on their needs and provide them with support to ensure a great relationship.

Provide existing customers with support, information, and guidance by performing product demonstrations and gathering their feedback. Assist customers in answering all product-related questions in a professional and timely manner. Recommend new service improvements to further build on relationships. Advise customers on new

product recommendations

and suggestions to increase revenue. Negotiate contracts and packages with existing customers. Maintain quality service by establishing and enforcing Zahrawi standards.

Contribute to the team effort by achieving the annual target set by management and assisting the team when needed.  Data Tracking:  Prepare reports by collecting, analyzing, and summarizing information and maintaining accurate records of all products sold.  Orders:  Place orders to the concerned purchase coordinator.  Invoicing:  Coordinate with the Finance Department to ensure proper invoicing of the products and follow up regarding collection/payment.

Delivery:  Coordinate with the warehouse for

timely deliveries

.  Application:  Conduct training sessions for customers. Assist customers with the equipment being used. Resolve any issues they might face while using the equipment.  Additional details:  Candidates are preferred to be based in Qatar and should have a NOC.

Experience:

3 – 4 years of experience. Job Specific

Skills:

Require good knowledge in Medical Equipment, Urodynamics & Physiotherapy. #J-18808-Ljbffr

Title: Application Specialist – Spine

Company: Zahrawi Group

Location: Dubai, UAE

Category: Sales, Customer Service/HelpDesk