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Application Specialist RCM Jobs in Riyadh, Saudi Arabia at InterSystems Corporation
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The Application Specialist will use their healthcare, business and Inter Systems product knowledge to ensure that we contract and implement Inter Systems products in a successful, standard and timely manner. The Application Specialist will become an “expert” in Billing/Healthcare Revenue Cycle Management & Claims resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible.
Advise the customer on driving maximum benefits from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential, that they keep up to date with new product developments as they become available through the normal product release cycle. The Application Specialist must be available to visit customer sites and may be assigned to projects that require regular travel with the possibility of spending up to 5 days away from home each week.
The Application Specialist will act in accordance with the latest version of the Inter Systems ARIES Customer Engagement Methodology, which will be modified from time to time as part of our ongoing culture of continuous improvement. The Application Specialist will undertake the following:
Excellent communication skills and experience of conducting customer training, workshops and/or presentations
Excellent consultative skills ability to articulate and communicate ideas
Experience interacting directly with customers, including clinicians, and confidently delivering strong messaging
At least 3 years’ experience working in healthcare and a good understanding of administrative and/or clinical processes/ Billing RCM
Experience implementing software solutions
Experience contributing to a multi-disciplined team
Experience with writing functional documents
Experience of business process mapping
Knowledge of Information Systems
Proficiency in English
University degree
Experience in communicating with key stakeholders at various levels within healthcare organisations which may be government/public and/or private sector businesses
Experience with EMR systems
Exposure to IT services in a customer-facing setting
Previous experience as an Application or Configuration Specialist
Previous experience of change management
Experience conducting software testing
About Inter Systems
Inter Systems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, Inter Systems is committed to excellence through its 24×7 support for customers and partners around the world.
Privately held and headquartered in Boston, Massachusetts, Inter Systems has 38 offices in 28 countries worldwide. For more information, please visit .
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Title: Application Specialist RCM
Company: InterSystems Corporation
Location: Riyadh, Saudi Arabia
Category: Healthcare