Overview
Anti-Fraud Analyst Jobs in Doha, Qatar at Ahlibank Qatar
Title: Anti-Fraud Analyst
Company: Ahlibank Qatar
Location: Doha, Qatar
Job Purpose:
An Anti fraud analyst monitors and reviews financial and non-financial activities on customers’ bank accounts/cards to identify suspicions/red-flags that may lead to a fraud. Reviews could be conducted on transactions processing systems, fraud monitoring systems, fraud monitoring reports, other exception reports and/or suspected fraud incidents referred by any other units. The job role may involve working closely with other units to effectively conduct transaction analysis and verification.
Strategy :
Support the bank’s overall Anti Fraud agenda by efficiently carrying out transaction monitoring/reviewing activities to strengthen fraud detection/prevention requirements to safeguard the bank’s reputation and comply with local and international regulations and standards.
Policies and Procedures:
Ensure to follow the bank’s policies and procedures, with strict adherence to Anti Fraud policy, Information Security policy and the bank’s Code of Conduct.
Support the management to strengthen Anti-Fraud policies/procedures as applicable.
Functional Services :
Review suspicious fraud transaction alerts generated on transaction monitoring systems or internal reports.
Post reviewing the alerts, take decision to either close the alert due to no/minimal fraud risk or conduct transaction verification process with the customer.
Ensure to close suspicious fraud alerts, along with closure remarks, on system and reports.
Coordinate with other units in the bank, as applicable, to apply fraud mitigating actions/controls on customers’ accounts and cards.
Maintain/update MIS/Metrics related to fraud detection/prevention activities.
Reporting :
Ensures that all relevant reports and key metrics related to fraud trends affecting the Bank, are prepared timely and accurately when requested for by management
Continuous Improvement :
Ensure to attend seminars/training programs nominated by management to improve job related knowledge and skills.
Strive to continuously self-develop job related knowledge and skills using available resources.
Effectively engage with colleagues/supervisors and develop case monitoring/reviewing skills.
Teamwork :
Works well with team members and builds healthy working relationships with other functions to ensure effective and efficient delivery of the unit’s goals.
Committees and Meetings:
Represent the anti fraud unit at forums/meetings as advised/instructed by management, while ensuring that participation/contributions at the sessions are within job holder’s authority levels.
Related Assignments :
Undertake any other duties of similar nature directed by the management that are related to the unit’s objectives and are within the expertise and skills of the jobholder
Qualifications & Skills:
Minimum Qualifications:
Bachelor’s Degree in Business Administration, Finance, or Accounting.
Basic Level Competencies:
Inspired
Considered
Engaged
Compliance
Planning & Organization
Analytical skills
Minimum Experience:
At least 2 years experience in banking
Experience in customer communication and service
Previous Experience working with fraud detection/prevention systems or transaction monitoring will be advantageous.
Skills & Knowledge:
A good understanding of what fraud is and effects of fraud
Very good communication skills in English and Arabic
Good telephone skills and multi-tasking abilities
Knowledgeable of fraud trends and scams affecting the financial industry
Attention to detail and ability to identify anomalies
Good knowledge about banking products and banking operations
knowledge of MS Office applications
Good email communication skills
