Overview
AI Support Operations Lead Jobs in UAE at RTC-1 Employment Services
Position Title: AI Support Operations Lead
Employment Type: Full Time
Salary USD: Up to 3,000 inclusive depending on experience and qualifications
Benefits: company resources (laptop, mouse, etc), one-time office setup allowance of 250 USD after probation and salary incentive
Job Location: Remote (Home – Based)
About the Client:
A global HR tech and payroll solutions provider driving digital transformation and seamless workforce management worldwide.
Job Description:
• Design, develop, and deploy AI-driven support systems for ticket triage, routing, and automated resolution
• Build, manage, and continuously optimize knowledge bases and training datasets to improve AI accuracy and performance
• Develop real-time analytics dashboards and automate support workflows, including SLA monitoring and reporting
• Collaborate with engineering and cross-functional teams to translate root cause analyses into scalable AI automation solutions
Title: AI Support Operations Lead
Company: RTC-1 Employment Services
Location: UAE
