Overview
Administrator Jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates at Sundus
Title: Administrator
Company: Sundus
Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
JPC – 4929 – Administrator
Location: Abu Dhabi
Industry: Education
Experience:3-7 years
Qualification: Bachelor’s Degree
Position Type: Contractual
Language Proficiency: English
Job Responsibilities
Drive the implementation of new and updated AE Systems.
Develop an in-depth knowledge of education systems.
Create and conduct routine administration and maintenance of a range of systems.
Installation and configuration of software and support with integration projects.
Assisting in the implementation and set up of new systems across Aldar Education.
Troubleshoot software errors by running diagnostics, documenting problems and resolutions,
prioritizing problems, and assessing the impact of issues.
Upkeep of documentation and technical specifications regarding systems.
Perform routine/scheduled audits of systems, including coordinating relevant backups.
Ensuring new system setups conform to specified policies.
Specific Duties
Assist in the setup/creation and carry-through of end-user helpdesk support efforts, ensuring all
related application issues were resolved promptly with minimal disruption.
Set up user accounts and assign correct access permissions.
Configuration and upgrading of systems (on-prem and cloud-hosted).
Support end users (password reset, lockunlock accounts, etc.)
Implement group policies (access and permissions) for user accounts.
Update systems with new releases, patches, and upgrades.
Support and resolve software and application issues.
Train and assist school personnel in utilizing systems regarding data entry, retrieval, storage,
security, manipulation, reporting, and disposal.
Troubleshooting, root cause analysis, and documentation of system issues.
Monitoring system performance.
Performs other related duties as required and assigned.