Overview
Administrative Officer Jobs in Dubai, United Arab Emirates at ADB SAFEGATE
Title: Administrative Officer
Company: ADB SAFEGATE
Location: Dubai, United Arab Emirates
Position Overview
The Officer/ Coordinator is responsible for accurate order entry into our SAP system and the follow-up of orders with the planning, production, service, solution engineering and shipping departments to ensure timely delivery.
Key Responsibilities
Order Entry
- Accurate Entry: Ensure correct order entry into the SAP system.
- Technical Details: Enter technical Bills of Quantities (BOQ), including all specified items.
- Payment Terms: Input payment conditions as agreed with customers.
- Delivery Dates: Record and communicate requested delivery dates.
Order Follow-up
- Coordination: Work closely with the planning, production, and shipping departments.
- Timely Delivery: Ensure prompt follow-up on orders to secure timely delivery.
- Monitoring: Track order status and update relevant stakeholders as needed.
Sales Support
- Payment Follow-up: Assist the sales team in following up on customer payments and outstanding invoices.
- Customer Communication: Maintain effective communication with customers regarding order status, delivery times, and any issues.
- Reporting: Various MEA level reporting will be required, it is a repetitive timely task, requiring weekly interactions with the directors across the region.
Qualifications
- Experience in order entry and customer service.
- Proficiency in SAP and other order management systems.
- Strong attention to detail and accuracy.
- Excellent organizational and time management skills.
- Good communication and interpersonal skills.
- Ability to work effectively with cross-functional teams.