Overview
Administration Manager Jobs in Dubai, UAE at Lockton Inc.
Bachelor of Business Administration (Management)
Nationality:
Any Nationality
Vacancy: 1 Vacancy
Job Description
Purpose
This role involves managing the servicing aspect of confirmed clients from end to end, starting from placing the business after the firm order to servicing and payment collection.
Key Tasks &
Duties
Manage three sections of the client servicing sector under
Employee Benefits
policies: onboarding/placement of client policies after firm order receipt, servicing needs during the policy year, and SOA reconciliation and payment collection.
Possess
hands-on experience
in onboarding clients, with knowledge of regulatory and compliance requirements for placing medical and life policies with various insurers.
Maintain good technical knowledge about medical and life policies on EB, including updated regulatory knowledge on member addition, deletion, and transfers within the UAE, MEA, and ROW policies.
Handle SOAs and payment-related processes effectively.
Excel in Excel skills.
Leverage contacts in the local insurance market for
communication
and escalation of concerns.
Upgrade processes as needed.
Multitask efficiently.
Coordinate with internal stakeholders to resolve concerns across areas.
Manage workflow of employees, create team schedules, and delegate tasks.
Assess employee performance and identify areas for improvement.
Train and onboard new hires to ensure role clarity.
Set goals for team members aligned with company plans and vision.
Report performance and evaluations to
senior management
.
Provide Excellence in Service to Our Clients, Markets, & Associates
Take personal responsibility for managing internal and external client relationships.
Understand and exceed client expectations with pride and accountability.
Deliver expected results and impress clients by exceeding expectations.
Communicate clearly and concisely in written and verbal forms.
Commitment to Development of Self & Associates
Take responsibility for personal career and development.
Treat all colleagues with dignity, fairness, and
respect
.
Represent Lockton positively within the community.
Attend in-house training and workshops for ongoing development.
Participate in external training, conferences, or courses to enhance skills.
Complete mandatory training within specified timelines.
Be Committed to Enabling Financial Success
Promote growth through excellent service.
Identify and promote
cross-selling
opportunities.
Collaborate with clients, markets, and colleagues to ensure cash management targets are met.
Drive
Service Excellence
, Efficiency, & Productivity
Demonstrate
flexibility
to adapt to change.
Ensure quality is maintained and evidenced.
Ensure compliance with legal and regulatory requirements by following policies and procedures.
Maintain specialized knowledge to maximize client value.
Disclaimer:
 is a platform connecting jobseekers and employers. Applicants should independently verify employer credibility. We do NOT endorse requests for money payments or sharing personal/bank details. For security tips, visit our Security Advice page. Report fraud or malpractice to
#J-18808-Ljbffr
Title: Administration Manager
Company: Lockton Inc.
Location: Dubai, UAE
Category: Management (Operations Manager), Finance & Banking
