Overview
Admin / Receptionist / Customer Service Executive Jobs in Dubai Silicon Oasis at SYMBIOSIS OAM
Objective
To provide efficient administrative and front desk support, ensuring smooth office operations, structured coordination across departments, and professional handling of all front-line interactions with owners, residents, and service providers.
Key Responsibilities1. Administrative & Office Operations (Primary Focus)
- Manage day-to-day office administration including correspondence, filing systems, courier coordination, and stationery inventory.
- Prepare official letters, notices, circulars, and meeting minutes in line with company standards.
- Support HR and Accounts with documentation, attendance tracking, and petty cash coordination.
- Coordinate with Operations for logistics, access arrangements, and facility-related requirements.
- Ensure all administrative processes are maintained in compliance with internal policies and regulatory standards.
2. Front Desk & Reception Management
- Act as the first point of contact, professionally welcoming visitors, owners, and residents.
- Manage incoming calls, emails, and walk-in inquiries in a structured and timely manner.
- Maintain visitor logs, meeting room bookings, and appointment schedules.
- Direct queries to the relevant departments and ensure proper follow-up where required.
3. Customer Service Coordination (Support Function)
- Assist the Customer Service team in logging and tracking complaints, service requests, and feedback.
- Ensure accurate communication of information to residents and stakeholders.
- Escalate unresolved matters to the concerned department in a timely manner.
4. Digital Communication & Media Support
- Maintain and update company profiles on platforms such as LinkedIn and Indeed.
- Design notices, announcements, and communication materials using Canva in line with branding guidelines.
- Support internal communication initiatives and recruitment postings.
5. Coordination & Reporting
- Facilitate internal communication between departments to support smooth operations.
- Maintain updated records of owners, residents, and vendors.
- Circulate official notices and meeting schedules through approved channels.
- Prepare periodic administrative and front desk reports for management review.
- Ensure confidentiality of all company and client information.
Qualifications & Skills
- Bachelor’s Degree or Diploma in Business Administration or related field.
- Minimum 2 years of experience in administrative and front desk roles.
- Strong command of written and verbal communication.
- Proficiency in MS Office and Google Workspace.
- Working knowledge of LinkedIn, Indeed, and Canva.
- Strong organizational and multitasking abilities.
- Professional appearance and interpersonal skills.
- Experience in community management is an advantage.
Work Environment
- Based at the company’s office or assigned community reception.
- Standard working hours with flexibility during meetings or operational requirements.
Job Type: Full-time
Pay: From AED3,500.00 per month
Ability to commute/relocate:
- Dubai Silicon Oasis: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor’s (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
Language:
- English (Required)
- Arabic (Preferred)
License/Certification:
- UAE Driving License (Preferred)
Work Location: In person
Title: Admin / Receptionist / Customer Service Executive
Company: SYMBIOSIS OAM
Location: Dubai Silicon Oasis
