Overview
Account Manager Jobs in Dammam, Eastern, Saudi Arabia at Diversey
Title: Account Manager
Company: Diversey
Location: Dammam, Eastern, Saudi Arabia
About The Role
As an Account Manager based in Dammam, you will cultivate and manage key client relationships to drive sustainable revenue growth. You will develop and implement effective sales strategies, negotiate contracts, and leverage CRM software to ensure optimal client satisfaction and retention. Utilizing market research insights, you will identify new business opportunities and collaborate with cross-functional teams to deliver tailored solutions that meet client needs.
Responsibilities
- Build and maintain strong relationships with assigned clients to understand their business objectives and needs
- Develop and execute sales strategies aimed at achieving revenue targets and business growth
- Negotiate terms and contracts with clients, ensuring mutually beneficial outcomes
- Utilize CRM software (e.g., Salesforce) to track client interactions, manage sales pipelines, and generate performance reports
- Conduct market research to identify industry trends, competitor activities, and new business opportunities
- Collaborate with internal teams (e.g., marketing, finance, operations) to deliver customized solutions and resolve client issues promptly
- Prepare and present regular reports on account performance, forecasts, and market insights to senior management
Required Qualifications
- 3-5 years of experience in account management, sales, or a related client-facing role
- Proven expertise in client relationship management and sales strategy development
- Strong negotiation and communication skills, with the ability to influence stakeholders at all levels
- Proficiency in CRM software (Salesforce preferred) for managing client data and sales activities
- Solid understanding of market research methodologies and ability to translate insights into actionable strategies
- Bachelor’s degree in Business, Marketing, or a related field
- Fluency in English
Preferred Qualifications
- Salesforce Administrator or Sales Cloud Consultant certification
- Experience working in the Saudi Arabian market or Gulf region
- Fluency in Arabic
- Advanced presentation and proposal development skills
- Familiarity with digital marketing and lead generation techniques
- MBA or relevant postgraduate qualification