Overview
CRM Support Product Owner – Salesforce Jobs in Dubai, United Arab Emirates at MINDTEL
Title: CRM Support Product Owner – Salesforce
Company: MINDTEL
Location: Dubai, United Arab Emirates
We're Hiring: CRM Support Product Owner – Salesforce
We are looking for an experienced CRM Support Product Owner to manage and support Salesforce platforms including Sales Cloud, Service Cloud, Data Cloud, and Marketing Cloud. This role will own CRM support, enhancements, backlog prioritization, and stakeholder engagement.
Location: Dubai Onsite
Experience: 5+ Years
Employment Type: Contract (1 Years and Renewable)
Immediate joining preferred- April 20th- Candidate needs to be onboarded
Key Responsibilities:
• Manage day-to-day Salesforce CRM support operations
• Own Salesforce Sales Cloud, Service Cloud, Data Cloud & Marketing Cloud
• Act as Product Owner for CRM backlog and enhancements
• Manage incidents, service requests, and change requests
• Prioritize requirements and coordinate with technical teams
• Work with business stakeholders for requirement gathering
• Oversee releases and platform improvements
• Ensure system stability and user adoption
Required Skills:
• 5+ years of Salesforce CRM support experience
• Hands-on experience with Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud
• Strong Product Owner / CRM support background
• Experience managing backlog and stakeholder communication
• Knowledge of CRM integrations and workflows
• Experience working in Agile environment
Preferred:
• Salesforce Admin Certification
• Salesforce Sales/Service Cloud certifications (good to have)
• Marketing Cloud knowledge
• Jira / ServiceNow exposure
Apply now or share with your network to the email id [email protected]
Salary Package 12-15K AED with Single Benefits